Total Care Collision LLC

Effective Date: February 5, 2026

Total Care Collision LLC (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you interact with our business, website, and communication services, including SMS text messaging.

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Information We Collect

We may collect the following information:

• Name

• Phone number

• Email address

• Vehicle information

• Service details

• Communication history (calls, emails, and text messages)

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How We Use Your Information

We use your information to:

• Provide auto repair and collision services

• Send appointment reminders and service updates

• Provide estimates and invoices

• Communicate regarding your vehicle repair

• Improve customer service

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SMS Messaging

By providing your phone number, you consent to receive SMS messages from Total Care Collision LLC related to:

• Appointment reminders

• Repair updates

• Estimates

• Service notifications

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP. For help, reply HELP.

SMS consent is not shared with third parties or affiliates for marketing purposes.

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Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share information only with service providers necessary to operate our business (such as communication platforms), and only for the purpose of delivering services you have requested.

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Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.

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Your Rights

You may request access, correction, or deletion of your personal information by contacting us.

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Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

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Contact Information

Total Care Collision LLC

140 NW 14th St, Unit E

Pompano Beach, FL 33060

Phone: 855-509-1804

Email: totalcarecollision@gmail.com